Privacy Policy
Last updated: March 30, 2026
Who We Are
Hirst Media ("we," "us," or "our") operates hirstmedia.com. This policy explains how we collect, use, and protect information when you visit our website or use our services.
Information We Collect
We collect information you voluntarily provide through our contact form:
- Name
- Email address
- Service interest
- Message content
We also collect standard analytics data automatically through third-party services:
- Google Analytics - collects anonymized usage data (pages visited, time on site, device type, geographic region). Google's privacy policy: policies.google.com/privacy
- Microsoft Clarity - collects interaction data (clicks, scrolls, session recordings with personal data masked). Clarity's privacy policy: privacy.microsoft.com
How We Use Your Information
- To respond to your inquiries submitted through the contact form
- To deliver CRO audits and other services you purchase
- To understand how visitors use our site and improve our content
Payments
CRO audit payments are processed through Stripe. We do not store credit card numbers or payment details on our servers. Stripe's privacy policy: stripe.com/privacy
Cookies
Our site uses cookies set by Google Analytics and Microsoft Clarity for analytics purposes. These are third-party cookies used to understand site usage patterns. You can disable cookies in your browser settings at any time.
Third-Party Services
We use the following third-party services that may collect data:
- Google Analytics (usage analytics)
- Microsoft Clarity (session analytics)
- Stripe (payment processing)
- Google Fonts (font delivery)
- FormSubmit (contact form delivery)
Data Retention
Contact form submissions are retained for as long as needed to respond to your inquiry and provide services. Analytics data is retained per the default retention periods set by Google Analytics and Microsoft Clarity.
Your Rights
You have the right to:
- Request access to personal data we hold about you
- Request correction or deletion of your personal data
- Opt out of analytics tracking by using browser privacy settings or extensions
Contact
For privacy-related questions, contact us at [email protected].